Property Management company still matching folks to their happy place despite COVID-19

In March, however, with the threat of COVID-19 making its way to Canada, things were not looking happy at all.

“It’s a very high touch, personal service because we are dealing with individuals’ homes.” she says. The threat of a low touch economy was not ideal.

Ross quickly took advantage of any resources she could, making the most of the experts in her circle and attending webinars with Symplicity Designs so she could prepare. Attempting to walk her tenants and owners through the uncertainties of the pandemic was a challenge, especially when it was new to all of them.

Luckily enough, most circumstances weren’t as bleak as expected. Tenants were able to pay rent, much to Ross’s pleasant surprise, and the real estate market was positioned for one of its most intense seasons yet. Due to low vacancy and low inventory in both sales and property management, Happy Place was busier than ever.

Ross also learned where time was being wasted. Unnecessary trips became much more obvious in the wake of the “stay-at-home” orders. Many meetings were converted to video or phone calls, and electronic document signatures are now a regular part of Happy Place’s process.