• AprilFools

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Pothole Season

It’s that time of year again. Spring has sprung and that means it’s pothole season. What’s fascinating about pothole season is the effort that goes into filling potholes. At 11 am on a sunny Thursday morning a colleague and I were driving to a local Lunch & Learn event. On the way, we passed by […]

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Do You Have a Problem or a Solution?

A bat and a ball cost $1.10. The bat costs $1 more than the ball. How much does the ball cost? Was your initial answer $0.10? Most people say $0.10 right away – PhD Math students overwhelmingly answer $0.10. But if the ball is $0.10 the bat would have to be $1.10 to fit the […]

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Variation: The Silent Assassin

I’ve got my feet in the oven and my head in the freezer – on average I’m perfect. Of course, I’m not perfect and neither is any organization that monitors their metrics through a sum of averages. Averages are a common statistic. Class grades, batting averages, and revenue per guest are all examples. We’re used […]

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The World’s Best Alligator Hunter

When you’re up to your elbows in alligators it’s awfully difficult to remember your original intent was to drain the swamp. Then we start looking for better equipment to shoot the alligators with. Then we start going to alligator conferences. Then we start hiring better alligator hunters. Shooting alligators is an input altogether divorced from […]

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Best Efforts Are Not Enough

Have you ever played the hero? Our event planner did. We had an event in Shediac, New Brunswick, about 30 kilometers northeast of Symplicity’s Moncton office. Our team arrived early to set up and quickly realized that they had forgotten extra flip charts and an extra projector. The extra projector was critical as this event […]

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